Effective Date: [Insert Date]

Bay Automation (“we”, “us”, or “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

1. What Information We Collect

When you contact us through our website or other channels, we may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number (if provided)

  • Message content or query details

  • Technical information such as your IP address and browser type (automatically collected)

2. How We Use Your Information

We only use your personal information for the following purposes:

  • To respond to your enquiries or messages

  • To provide services or information you request

  • To improve our website’s functionality and user experience

  • To comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Consent

By submitting your information through our contact form, you:

  • Consent to the collection and processing of your personal data as described in this policy

  • Confirm that the information provided is accurate and up to date

You may withdraw your consent at any time by contacting us.

4. Data Storage and Security

We store your personal data securely using appropriate technical and organizational safeguards. We take reasonable steps to protect your data from loss, misuse, or unauthorized access.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator

7. Third-Party Services

Our website may contain links to external sites. We are not responsible for the content or privacy practices of such websites.

8. Cookies

We may use cookies or similar technologies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

10. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or the way we handle your data, please contact:

Bay Automation
Email: admin@bayautomation.co.za
Phone: [Your Contact Number]
Website: [https://bayautomation.co.za]
Address: [Insert Office Address]